We are looking for a pro-active enthusiast who can help us in operation matters as well as handling after sales admin task in the day-to-day e-commerce operations.
- You are responsible to monitor full range of daily operation task such as transaction validation, processing, tracking and reporting of operational performance.
- You are responsible to perform validation work and assigned analysis task accurately within set KPI days.
- You are responsible to actively participate in the process of process improvements to design the validation related flow.
- You are responsible to email and follow up with our Advertisers on the validation status and issues.
- You will work with different teams across Involve Asia to identify and assess the risk of an advertiser / publishers that will negatively impact the Company.
- You are required to resolve validation related issues raised by stakeholders of the Company.
- You will work closely with our Business Development Team and Integration Team on new campaigns set-up.
- You are responsible to conduct operation training to new employees / other stakeholders as and when required.
- You are required to assist in other ad-hoc tasks / special campaigns as and when it is required by the superior.
We need you if:-
- You have at least 3 years of experience in digital environment in a similar role
- You are quick learner who is able to easily manage excel spread sheets, large amount of data, technical systems and analytical tools
- You have excellent organizational skills and the ability to priorities whilst multi-tasking
- You have experience of leading a business in relation to data protection and the management of risk in relation to data quality
- You are independent in executing your work, a good communicator to internal and external stakeholders
- You can communicate in both languages: Bilingual (English and Malay, Thai & Mandarin will be a plus point)
- You have exceptional written and presentation skills
- You are proficient in Microsoft Office (Word, Excel & PowerPoint) & Google Docs Editors (Google Sheets, Slides, Forms, Docs etc.)
* Remuneration package will be commensurate with your working experience.